The fleet is a transportation company’s biggest asset. If it is well-maintained, organized, and up-to-date, the company has a strong foundation that will help them serve customers reliably. At Talon Recruiting, we have seen some transportation companies falter because they didn’t have proper fleet maintenance management in place. Here are some reasons why this is important:
1.Improves Uptime
Vehicle uptime is one of the most critical performance metrics for transportation companies. It indicates how much time a vehicle spends on the road or is working. Vehicles with excellent uptime bring in good returns on investment. If the vehicle experiences frequent downtime, you may want to retire it from service to save money. Fleet maintenance management helps improve uptime by ensuring the vehicles are well-maintained and in good repair.
2 Cuts Cost
Regular maintenance helps technicians spot issues early and carry out repairs promptly. This ensures problems don’t have time to fester and cause more damage to your vehicles, which ultimately reduces repair or maintenance costs. Well-maintained vehicles can handle daily wear and tear better, so they remain on the road for a long time. You won’t need to replace your assets very often.
3. Improves Driver Satisfaction
Drivers are the heart and soul of any transport company. They interact with customers, carry out the transport jobs, and are the face of a business. You need to make sure they have everything necessary to do their job well. Proper fleet maintenance management ensures the vehicle’s performance is consistent, which improves the driving experience considerably. There are fewer breakdowns, and your employees can make deliveries on time, which increases job satisfaction.
4. Customers have a Better Experience
Well-maintained vehicles also improve customer experience significantly. Your cars will look presentable and reliable during a pick-up, which has a positive impression on clients. Delays caused by breakdowns directly impact the customer, so fewer breakdowns lead to more customer satisfaction. People tend to mention the appearance of a truck or car in their reviews, which influences future customers as well.
5. Better Safety
Safety is the most crucial factor to consider while running a transportation business. Driving vehicles is risky, especially if you’re driving over a long distance. Regular maintenance makes vehicles safer and reduces the risk of accidents. If a poorly maintained vehicle gets into an accident, your business can be liable for it. If you want your drivers and everyone on the read to be safe, invest in proper fleet maintenance management today.
5. Better Reputation
Companies will proper fleet management are considered more reliable and trustworthy. You have a better reputation in the industry and with authorities. Such businesses also have to pay lower insurance premiums because insurance agencies calculate past accidents and incidents before setting a premium. If you have a good track record, it is easy to save thousands of dollars on insurance.
If you want to know more about the transport industry or wish to discuss recruiting, don’t hesitate to reach out to us at Talon Recruiting. Call 800 771 5281 or use our contact us form to get in touch.